At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - St Neots in Saint Neots employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With shared tips, generous staff discounts, and a commitment to personal development, we ensure that every team member feels valued and empowered. Join us in St Neots, where your passion for hospitality will be celebrated, and enjoy unique perks like Christmas off and the best staff party around!
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - St Neots in Saint Neots
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points!
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Front of House Supervisor role. Highlight your experience in hospitality and how you can lead a team to deliver that brilliant customer experience.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there. Plus, it shows your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the hustle and bustle of the Lounge!
We think you need these skills to ace Front of House Supervisor - St Neots in Saint Neots
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so it's important to showcase any leadership experience you have. Whether it’s managing a team or taking charge during busy shifts, share specific examples that demonstrate your ability to motivate and guide others. We love seeing candidates who can lead from the front!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re really interested in joining our team at Lounge!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit the location if you can, and observe how the team interacts with customers. This will help you understand the culture and give you insights to discuss during the interview.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight any challenges you've overcome and how you kept the team engaged and focused.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in service quality, reporting, or managing KPIs. This will demonstrate your fit for the position.
✨Communicate with Confidence
Good communication is essential in hospitality. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you build rapport with both customers and team members, as this will show your ability to create a positive environment.
