At a Glance
- Tasks: Lead a vibrant team to create an amazing atmosphere and ensure customer satisfaction.
- Company: Gatto Lounge, a fast-growing hospitality brand with a unique culture.
- Benefits: Overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Enjoy exciting staff parties and shared tips across the team.
- Why this job: Join a fun environment with opportunities for personal growth and career progression.
- Qualifications: Experience in restaurant management and a passion for leading teams.
The predicted salary is between 30000 - 40000 £ per year.
Gatto Lounge are looking for a General Manager! Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.HTFC
General Manager - Pontypridd employer: Lounge Café Bars
Gatto Lounge is an exceptional employer, offering a vibrant work culture where your unique management style can shine. With generous benefits like overtime pay, staff discounts, and opportunities for personal development, you'll thrive in a supportive environment that values your contributions. Located in Pontypridd, you'll not only lead a fantastic team but also play a pivotal role in creating a welcoming space for the local community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Pontypridd
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gatto Lounge's social media and website. This will help you understand their vibe and values, so you can show them how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on your leadership style and how you've made teams thrive in past roles – that’s what they want to hear!
✨Tip Number 3
Bring your A-game to the interview! Dress smart, be confident, and don’t forget to smile. Show them your passion for creating an amazing atmosphere for both staff and customers – it’s all about those happy vibes!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, plus it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Manager - Pontypridd
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our Lounge.
Tailor Your Application:Make sure to customise your application for the General Manager role. Highlight your relevant experience in managing teams and delivering great customer service, as this is what we’re really looking for!
Show Your Passion:We love seeing candidates who are genuinely excited about the role and our brand. Share why you want to work with us at Gatto Lounge and how you can contribute to making our Lounge a fantastic place for both staff and customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, make sure you know all about Gatto Lounge and what makes it special. Familiarise yourself with their values, menu, and community involvement. This will show that you're genuinely interested and ready to lead a team that embodies those principles.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and manage your team. Share specific examples of how you've successfully led teams in the past, focusing on your unique approach to creating a positive work environment.
✨Understand KPIs and Budgeting
Since you'll be managing through KPIs, brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be ready to discuss how you've used data to make informed decisions about labour, stock, and customer satisfaction in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you determine if Gatto Lounge is the right fit for you.
