At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Plymouth employer: Lounge Café Bars
At Lounge, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With shared tips, generous staff discounts, and a commitment to personal development, we ensure that every team member feels valued and empowered. Located in Plymouth, our fast-growing business offers exciting career progression opportunities and a chance to be part of a community-focused team that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Front of House Supervisor. Highlight your passion for hospitality and any relevant achievements that show you're the right fit.
✨Tip Number 3
Show your personality! During the interview, let your enthusiasm shine through. They want someone who can lead a team and create a great atmosphere, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you on their radar as they make their decision.
We think you need these skills to ace Front of House Supervisor - Plymouth
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present themselves professionally!
Highlight Your Leadership Skills:If you’ve got experience leading a team or stepping up in challenging situations, don’t hold back! Use your application to showcase those moments where you’ve motivated others or tackled obstacles head-on. We’re looking for someone who can lead from the front and inspire their team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role. Plus, it shows us you’re serious about joining our brilliant team!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the Lounge. Visit if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with their values and show that you're genuinely interested.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated others and maintained high standards, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with difficult customers or managing a busy service. Think through potential scenarios in advance and have clear, concise responses ready that demonstrate your problem-solving skills and hospitality knowledge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
