At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves with a smile.
- Company: Join a fast-growing café brand loved by the local community.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Supportive culture with emotional and practical assistance available.
- Why this job: Be part of a dynamic environment with real opportunities for growth.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Penrith employer: Lounge Café Bars
As a Front of House Café Supervisor at our Penrith location, you'll be part of a vibrant team dedicated to creating memorable experiences for our local community. We pride ourselves on a supportive work culture that values your contributions, offering shared tips, paid breaks, and generous discounts from day one. With ample opportunities for personal development and career progression in a fast-growing business, we ensure that every team member feels valued and empowered to excel in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help us feel more confident and articulate when discussing your experience in hospitality and your passion for customer service.
✨Tip Number 3
Show off your personality! When we’re chatting, let your enthusiasm for the role shine through. Share specific examples of how you've made customers happy in the past – it’s all about showcasing that natural talent for hospitality!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows us that you’re genuinely interested in the position and helps keep you top of mind as we make our decision.
We think you need these skills to ace Front of House Café Supervisor in Penrith
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made customers happy in the past. We want to see that you genuinely care about creating a great atmosphere!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their best selves!
Highlight Relevant Experience:If you've got experience as a Supervisor or Team Leader, make it front and centre in your application. Talk about your achievements and how you've contributed to team success. We love seeing how you've made an impact in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the café and hospitality industry. Understand the key metrics like KPIs and NPS, as well as sales building strategies. This will show that you're not just passionate about the role but also informed and ready to contribute.
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially if you've been a Supervisor or Team Leader before. Share specific examples of how you've handled busy shifts, motivated your team, or improved customer satisfaction. Real-life stories resonate well with interviewers.
✨Demonstrate Attention to Detail
Since the job requires excellent attention to detail, think of instances where your meticulousness made a difference. Whether it was ensuring accurate reporting or maintaining high standards in service, highlight these moments to showcase your fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
