At a Glance
- Tasks: Support the General Manager in running a vibrant café and ensuring customer satisfaction.
- Company: Join a fast-growing café brand known for its amazing team and community spirit.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic team where your passion for hospitality can shine.
- Qualifications: Experience in hospitality management and a flair for people management.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Orpington employer: Lounge Café Bars
Lounges are not just places to eat and drink; they are vibrant community hubs where exceptional people thrive. As an Assistant Manager in Orpington, you will enjoy a supportive work culture that prioritises employee well-being with benefits like overtime pay, generous discounts, and opportunities for personal development. Join us to be part of a fast-growing business that values your contributions and offers a clear path for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Orpington
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help us feel more confident and articulate when discussing your experience in hospitality and team management.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've made customers happy or improved team dynamics. We want to see that spark that makes you a great fit for the Lounge!
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows us that you're genuinely interested and helps you figure out if this is the right place for you.
We think you need these skills to ace Assistant Manager - Café in Orpington
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the café scene shine through! Share experiences that highlight your passion for delivering great customer service and managing a team. We want to see how you can bring that special touch to our Lounge.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant experience in cafés or restaurants, and don’t forget to mention any achievements in sales or team management. We appreciate when you take the time to connect your skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café and its values. Understand their menu, customer service approach, and what makes them unique in the community. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and engaging with customers. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience with driving sales and managing KPIs. Think of specific strategies you've implemented in previous roles that led to increased sales or improved customer satisfaction. This will illustrate your capability to contribute to their success.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the café's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you assess if this is the right fit for you.
