At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand known for its amazing team culture.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a community-focused team that values your contributions and growth.
- Qualifications: Experience in hospitality with strong people management and sales skills.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Orpington employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant General Manager in Orpington, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development within a rapidly growing business. Join us to be part of a community-focused team that values your contributions and fosters career progression in the heart of the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Orpington
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at lounges or similar venues. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up in person! If you’re eyeing a specific lounge, pop in for a coffee and chat with the team. It’s a great way to make a memorable impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing the lounge's vibe inside out. Familiarise yourself with their menu, values, and customer feedback. This will help you demonstrate how you can contribute to making every customer leave happy.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate people like you. Plus, it’s the best way to ensure your application gets seen by the right folks.
We think you need these skills to ace Assistant General Manager. in Orpington
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we're looking for. This helps us see how your skills align with our needs and makes your application stand out.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, share examples of how you've successfully managed teams or projects in the past. We want to know how you motivate others and ensure high standards are met, so don’t hold back on those leadership stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team. So, get your application in and let’s make some magic happen together!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show that you're genuinely interested and ready to contribute to the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience with driving sales and improving customer satisfaction. Think of specific strategies you've implemented in previous roles that resulted in increased sales or enhanced customer feedback. This will illustrate your capability to meet the Lounge's goals.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about team dynamics, training opportunities, or how they measure success. This shows your enthusiasm and helps you gauge if it's the right fit for you.
