At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Vibrant hospitality group with a focus on community and team engagement.
- Benefits: Overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Join a fast-growing business and make a real impact in your local community.
- Qualifications: Experience in hospitality management and a passion for people and service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager in Newport employer: Lounge Café Bars
Join our vibrant team as an Assistant Taproom Manager in Newport Isle of Wight, where we pride ourselves on creating a welcoming atmosphere for both staff and customers. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, you'll thrive in a supportive work culture that values your contributions and encourages career progression. Be part of a fast-growing business that is dedicated to making every shift enjoyable and rewarding for the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Lounge or Cosy Club. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made customers happy and how you’ve driven sales in your previous roles.
✨Tip Number 3
Be prepared with examples! Think of specific situations where you’ve excelled in team management or customer service. This will help you demonstrate your skills and experience effectively during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Taproom Manager in Newport
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in bars or restaurants. We’re looking for specific examples of how you've driven sales, engaged with teams, and maintained high standards in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate good literacy skills, so make sure your writing is clear and free from jargon. Highlight your key achievements and skills that align with the Assistant Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer base, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your People Skills
As an Assistant Manager, your ability to engage with both customers and staff is crucial. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will demonstrate your natural talent for hospitality and people management.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building and labour forecasts. Be prepared to talk about how you’ve used data to drive performance in previous roles, as this will show you’re detail-oriented and results-driven.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team engagement strategies or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
