At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Vibrant café chain focused on community and team engagement.
- Benefits: Overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Enjoy shared tips, bonuses, and emotional support through the Licenced Trade Charity.
- Why this job: Join a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Newport employer: Lounge Café Bars
Join our vibrant team at the Café in Newport Isle of Wight, where we prioritise a supportive and engaging work culture that fosters personal development and career progression. With competitive benefits such as overtime pay, generous discounts, and a commitment to employee well-being, we ensure that every team member feels valued and empowered to deliver exceptional service to our local community. Experience the joy of working in a fast-growing business that celebrates your contributions and rewards your hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at cafés or restaurants. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a café or restaurant you love, don’t wait for them to post a job. Pop in, chat with the manager, and express your interest in joining their team. You never know when they might need someone just like you!
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to being part of our community-focused team.
We think you need these skills to ace Assistant Manager - Café in Newport
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the café scene shine through! Share experiences that highlight your passion for customer service and how you’ve made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for every customer.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in managing teams, driving sales, and maintaining high standards. We’re looking for someone who can support our General Manager, so show us how your skills align with what we need!
Be Specific About Your Achievements:Don’t just list your responsibilities; tell us about your achievements! Use numbers and examples to demonstrate how you’ve contributed to team success or improved customer satisfaction. We love seeing concrete evidence of your impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café's menu, values, and community involvement. This will help you demonstrate your passion for the brand and show that you're genuinely interested in making it a local hotspot.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. This will highlight your people management skills and your commitment to excellent service.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the café environment. Be prepared to discuss how you've used data to drive sales or improve team performance. This shows that you understand the business side of things and can contribute to its success.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share stories about what excites you about working in cafés and how you plan to create a welcoming atmosphere for both staff and customers. This will help you connect with the interviewers on a personal level.
