At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a focus on community.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses, shared tips, and emotional support available.
- Why this job: Be part of a fast-growing business with great opportunities for personal development.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
ASSISTANT MANAGER NEEDED FULL-TIME (Permanent) in Newbury employer: Lounge Café Bars
Join our vibrant team in Newbury as an Assistant Manager, where you'll play a crucial role in creating memorable experiences for our customers while enjoying a supportive work culture that prioritises employee well-being and development. With benefits like overtime pay, generous discounts, and opportunities for career progression in a fast-growing business, we are committed to making your workplace not just a job, but a rewarding career. Our focus on team engagement and community connection ensures that you will thrive in an environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land ASSISTANT MANAGER NEEDED FULL-TIME (Permanent) in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Managers. A friendly chat can lead to insider info and even a referral!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've driven sales in your previous roles.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've had to manage a team or resolve customer complaints. We want to see how you handle pressure and keep the team engaged.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our community!
We think you need these skills to ace ASSISTANT MANAGER NEEDED FULL-TIME (Permanent) in Newbury
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight your background in managing teams, driving sales, and maintaining high standards. We appreciate when candidates take the time to connect their experience with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specific role of an Assistant Manager. Brush up on your knowledge of hospitality best practices, sales strategies, and team management techniques. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a people manager, it’s crucial to demonstrate your ability to engage and motivate a team. Prepare examples of how you've successfully managed teams in the past, handled customer feedback, or driven sales. Be ready to discuss your approach to training and retaining staff.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing a busy shift. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, opportunities for personal development, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
