At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy competitive pay, staff meals, discounts, paid breaks, and generous holiday allowance.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a fast-growing business where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for people and service excellence.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager- Full Time- Permanent in Newbury employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Newbury, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive benefits including overtime pay, generous discounts, and opportunities for career progression in a supportive work culture that values every team member. Be part of a community-driven environment that prioritises customer satisfaction and team engagement, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager- Full Time- Permanent in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like Lounge, Cosy Club, or Brightside. A friendly chat can sometimes lead to a foot in the door!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply and wait. Follow up with a quick email or call to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for situational questions that test your problem-solving skills. Think of examples where you’ve driven sales or improved team engagement – it’ll show you’re the perfect fit for the Assistant Manager role.
We think you need these skills to ace Assistant Manager- Full Time- Permanent in Newbury
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re keen on seeing how your background aligns with the Assistant Manager position, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. This reflects your ability to maintain high standards, which is crucial for the role. A polished application speaks volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you’ll need to demonstrate your ability to lead a team. Prepare examples of how you’ve successfully managed teams in the past, handled conflicts, or improved team engagement. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Customer-Centric
Since the role focuses on customer satisfaction, be ready to share specific instances where you’ve gone above and beyond for customers. Highlight your understanding of customer feedback and how it can drive improvements in service and sales.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
