At a Glance
- Tasks: Lead a vibrant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its unique culture.
- Benefits: Enjoy overtime pay, staff discounts, and a fun staff party!
- Other info: Great opportunities for personal development and shared tips across the team.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in management within the hospitality sector is essential.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
General Manager - Stretford in Manchester employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our General Managers can truly shine. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, you'll be part of a team that values your contributions and fosters growth. Located in Stretford, you'll not only lead a fantastic team but also play a pivotal role in enhancing the local community's experience, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Stretford in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opening at a Lounge or similar venue.
✨Tip Number 2
Get social! Follow Lounge and other hospitality brands on LinkedIn and Instagram. Engage with their posts and share your thoughts. This not only shows your interest but can also get you noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions specific to management roles in hospitality. Think about how you would lead a team, handle customer complaints, and ensure high standards. We want you to shine!
✨Tip Number 4
Apply directly through our website! It’s the best way to show your enthusiasm for the role. Plus, it gives us a chance to see your application in the right context. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager - Stretford in Manchester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your words. Remember, we’re looking for someone who can lead a brilliant team, so show us how you’d fit right in!
Tailor Your Application:Make sure to tailor your application specifically for the General Manager role at Stretford. Highlight your relevant experience in managing teams and delivering great customer service. We love it when candidates connect their past experiences to what we do here at Lounge!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a super-brilliant fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for before hitting that submit button!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge Inside Out
Before the interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show your genuine interest and help you connect your experience to their unique culture.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and achieving KPIs. Be ready to discuss how you would inspire your team to deliver those 14 great shifts every week.
✨Demonstrate Problem-Solving Skills
Think of specific challenges you've faced in previous roles and how you overcame them. Whether it’s managing stock levels or handling customer complaints, being able to articulate your problem-solving approach will impress the interviewers and show you're ready for the fast-paced environment.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about their approach to community engagement or how they support staff development. Engaging with the interviewers shows your enthusiasm for the role and helps you assess if the Lounge is the right fit for you.
