At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand with a focus on community and team spirit.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team where your leadership can shine and make a difference.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Manchester employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant General Manager in Stretford, where your passion for hospitality will shine. With a strong focus on employee well-being, we offer fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture fosters teamwork and community engagement, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow the lounges and brands you're interested in on social media. Engage with their posts and show your passion for their vibe. This can help you stand out when they see your enthusiasm and commitment to their brand.
✨Tip Number 3
Prepare for those interviews! Research common interview questions for Assistant Managers and practice your responses. Highlight your experience in driving sales, team engagement, and customer service to show you're the perfect fit for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Assistant General Manager position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Assistant General Manager. in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and understand what it takes to keep our Lounge running smoothly.
Highlight Your Team Management Skills:As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your people management skills. Talk about how you've engaged and motivated teams in the past, and any training or development initiatives you've implemented. We want to know how you can help us maintain that brilliance across our team!
Keep It Clear and Concise:While we love a good story, make sure your application is clear and to the point. Use bullet points where necessary and avoid long-winded sentences. This will help us quickly see your qualifications and experiences. And remember, apply through our website to ensure your application gets to us directly!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand and its values. Familiarise yourself with their menu, customer service standards, and community involvement. This will show that you're genuinely interested and ready to contribute to maintaining the brilliance of the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere, as this is key to driving sales and ensuring customer satisfaction.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of Key Performance Indicators (KPIs) relevant to the hospitality industry. Be prepared to discuss how you've used data to drive performance in previous roles. This will demonstrate your analytical skills and your commitment to maintaining high standards in the Lounge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the Lounge is the right fit for you.
