At a Glance
- Tasks: Lead a vibrant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality brand known for its unique culture.
- Benefits: Enjoy overtime pay, staff discounts, and a fun staff party!
- Other info: Great opportunities for personal development and shared tips across the team.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: Experience in restaurant management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We're hiring a General Manager Designate role for South Birmingham, based at Pietro Lounge! Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
General Manager Designate - Ludlow employer: Lounge Café Bars
At Pietro Lounge, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and empowered. As a General Manager Designate, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development in a rapidly growing business. Join us in making our Lounge a beloved community hub while enjoying a supportive culture that celebrates your unique leadership style.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Designate - Ludlow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current or former employees of the Lounge. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your unique style shine through. The Lounge values individuality, so don’t just stick to the script – share your passion for hospitality and how you can make their team even more brilliant.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you’ve faced in previous roles and how you handled them. Be ready to discuss your management style and how you’ve led teams to success. This will show that you’re not just a fit for the role, but a perfect match for the Lounge culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Lounge family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace General Manager Designate - Ludlow
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring your own flair to our Lounge.
Tailor Your Application:Make sure to customise your application for the General Manager Designate role. Highlight your relevant experience in managing teams and delivering great customer service, and connect it back to what we value at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you've led teams or improved customer satisfaction in previous roles. We love to see how you've made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit a few locations if you can, and observe how the staff interact with customers. This will help you understand the culture and give you insights to discuss how you can contribute to that unique vibe.
✨Showcase Your Leadership Style
As a General Manager Designate, your leadership style is crucial. Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or resolved conflicts, and be ready to share these stories during your interview.
✨Understand KPIs and Budgets
Brush up on your knowledge of key performance indicators (KPIs) and budgeting. Be prepared to discuss how you've managed these aspects in previous roles. Showing that you can balance customer satisfaction with financial targets will impress the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you.
