At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a new opening in Ludlow.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be part of a dynamic team and make a real impact in your local community.
- Qualifications: Experience in hospitality management and a passion for delivering excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Ludlow employer: Lounge Café Bars
Join our vibrant team at our new Ludlow location, where we prioritise a supportive work culture and employee growth. As an Assistant Manager, you'll enjoy benefits like overtime pay, generous discounts, and opportunities for personal development in a fast-growing restaurant group that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Ludlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Prepare for situational questions! Think about scenarios where you've driven sales or improved team engagement. We want to hear how you tackled challenges and what you learned from them – it shows you're ready for the fast-paced environment of our new opening.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy/Assistant Manager in Ludlow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we’re looking for. This will help us see that you’re a perfect match for our Lounge!
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, emphasise your leadership experience and how you've successfully managed teams in the past. We want to know how you motivate others and drive results!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know the Company Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their values, mission, and what makes them successful. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples from your past experiences that highlight your ability to motivate staff, handle customer feedback, and create a positive atmosphere. Be ready to discuss how you can contribute to team retention and engagement.
✨Demonstrate Your Sales Acumen
Since driving sales is a key part of the role, come prepared with ideas on how you would boost sales in the Lounge. Think about promotions, events, or customer engagement strategies that have worked for you in the past. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult customers or managing staff conflicts. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to maintain high standards under pressure.
