At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving sales.
- Company: Join a leading restaurant group with a vibrant new opening in Ludlow.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic team and make a real impact in your local community.
- Qualifications: Experience in hospitality and a passion for people management are essential.
The predicted salary is between 25000 - 30000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Support Manager in Ludlow employer: Lounge Café Bars
Join our vibrant team at our new Ludlow location, where we prioritise a supportive work culture and employee growth. As an Assistant Support Manager, you'll enjoy competitive benefits including overtime pay, generous discounts, and opportunities for personal development in a fast-growing restaurant group that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Support Manager in Ludlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at our Lounge or similar venues. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply and wait. Follow up with a quick email or call to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready for situational questions that test your problem-solving skills. Think of examples from your past experiences where you’ve handled challenges in a busy bar or restaurant setting.
We think you need these skills to ace Assistant Support Manager in Ludlow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Support Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and customer service. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at this exciting new opening!
How to prepare for a job interview at Lounge Café Bars
✨Know the Company Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their values, mission, and what makes them successful. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As an Assistant Support Manager, you'll be managing a team and engaging with customers. Prepare examples from your past experiences that highlight your ability to motivate staff, handle customer feedback, and create a positive atmosphere. Be ready to discuss how you can contribute to team retention and engagement.
✨Demonstrate Your Sales Acumen
Since driving sales is a key part of the role, come prepared with ideas on how to boost sales in the Lounge. Think about promotions, events, or customer engagement strategies that have worked for you in the past. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about situations where you've had to manage pressure, resolve conflicts, or improve service standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
