At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a new opening in Ludlow.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be part of a dynamic team and make a real impact in your local community.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for great service.
The predicted salary is between 30000 - 35000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Ludlow employer: Lounge Café Bars
Join our vibrant team as an Assistant General Manager in Ludlow, where you'll be part of a dynamic restaurant group renowned for its commitment to excellence. We offer a supportive work culture with fantastic benefits including overtime pay, generous discounts, and opportunities for personal development, ensuring that every team member feels valued and empowered to grow within our fast-paced environment. With a focus on community engagement and high standards, this role is perfect for those passionate about hospitality and looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Ludlow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at the restaurant group you’re eyeing. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with potential employers, share your love for creating amazing customer experiences. Talk about your previous roles and how you’ve made a difference in team engagement and customer satisfaction. Let them see that you’re not just looking for a job, but a place where you can thrive!
✨Tip Number 3
Prepare for those interviews! Research the restaurant group and understand their values and what makes them tick. Think about how your skills in sales building and team management can contribute to their success. Practice common interview questions and come armed with examples of how you’ve excelled in similar roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team. Don’t forget to follow up after applying – a quick email expressing your enthusiasm can go a long way!
We think you need these skills to ace Assistant General Manager. in Ludlow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and customer service. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications without having to sift through unnecessary fluff. Remember, attention to detail is key, so proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Lounge Café Bars
✨Know the Company Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their values, mission, and what makes them successful. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples from your past experiences that highlight your ability to motivate staff, handle customer feedback, and create a positive atmosphere. Be ready to discuss how you can contribute to team retention and engagement.
✨Demonstrate Your Sales Acumen
Since driving sales is a key part of the role, come prepared with ideas on how you can boost sales in the Lounge. Think about promotions, events, or customer engagement strategies that have worked for you in the past. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about situations where you've had to manage pressure, resolve conflicts, or maintain high standards. Practising these scenarios will help you articulate your thought process and decision-making skills clearly.
