At a Glance
- Tasks: Lead a vibrant team to create memorable experiences for customers in a lively café environment.
- Company: Join a fast-growing business known for its fantastic atmosphere and community focus.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks from day one.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a supportive team where your leadership can shine and make a real difference.
- Qualifications: Experience in hospitality with a passion for customer service and team leadership.
The predicted salary is between 27040 - 31200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality, good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Lancaster employer: Lounge Café Bars
At Lancaster Lounges, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Café Supervisors can thrive. With shared tips, generous staff discounts, and a commitment to employee development, we ensure that every team member feels valued and empowered to grow within our fast-paced, community-focused business. Join us for a rewarding career where your passion for hospitality can shine and make a real difference in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Lancaster Lounges. Check out their social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be all about making customers happy. Role-play common scenarios with friends or family to sharpen your communication and problem-solving skills. The more comfortable you are, the better you'll shine during the interview!
✨Tip Number 3
Show off your leadership potential! Think of examples from your past experiences where you've led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate that you have what it takes to support the management team and keep things running smoothly.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Front of House Café Supervisor in Lancaster
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great experiences for customers!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Relevant Experience:Make sure to showcase your experience in similar roles, especially if you've worked in bars, cafés, or restaurants. We want to know how your background aligns with what we're looking for, so don’t hold back on sharing those relevant skills and achievements!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café's menu, values, and community involvement. Being able to discuss specific dishes or initiatives shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. This will highlight your readiness for the role.
✨Emphasise Attention to Detail
Since the job requires excellent attention to detail, be ready to discuss how you've maintained high standards in previous roles. Whether it's through managing KPIs or ensuring customer satisfaction, share specific instances that showcase your meticulous nature.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the café's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you assess if the café is the right fit for you.
