At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively atmosphere.
- Company: Join a fast-growing hospitality brand known for its community spirit and supportive culture.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic environment where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality with a flair for leadership and attention to detail.
The predicted salary is between 27040 - 31200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality, good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Experienced Front of House Supervisor in Lancaster employer: Lounge Café Bars
At Lancaster Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Experienced Front of House Supervisor, you'll enjoy a range of benefits including shared tips, paid breaks, and generous discounts from day one, all while being part of a community-focused establishment that values personal development and career progression. Join us in delivering exceptional service and making every customer experience memorable in a fast-growing business that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Front of House Supervisor in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in hospitality and how you've made customers happy in the past. Remember, they want to see your passion for the role!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent their brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision. And don’t forget, apply through our website for the best chance!
We think you need these skills to ace Experienced Front of House Supervisor in Lancaster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating memorable experiences for customers!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership skills and how you've successfully managed teams in the past. We’re looking for someone who can inspire and motivate others, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role. Plus, it shows us you’re keen and ready to join our fantastic team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its values. Familiarise yourself with the Lounge's atmosphere, menu, and community involvement. This will help you demonstrate your passion for hospitality and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous experience as a Supervisor or Team Leader. Prepare specific examples of how you've motivated your team, handled challenges, and ensured customer satisfaction. Highlight your attention to detail and ability to maintain high standards, as these are crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you've had to manage a busy shift or resolve a customer complaint. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the Lounge is the right fit for you.
