At a Glance
- Tasks: Support the General Manager in running a vibrant hospitality venue and ensuring customer satisfaction.
- Company: Join the Lounge family, a fast-growing hospitality brand with a fun culture.
- Benefits: Earn up to £14/hour, enjoy tips, staff discounts, and paid breaks.
- Other info: Opportunities for personal development and career progression in a dynamic environment.
- Why this job: Be part of an exciting team and make a real impact in the community.
- Qualifications: Experience in hospitality management and a passion for great service.
The predicted salary is between 28000 - 35000 £ per year.
Join the Lounge family and earn up to £14 an hour! Plus, enjoy our fantastic benefits and grow your hospitality career with us!
The Good Stuff
- Hourly pay up to £14.00ph + tips
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
Assistant Manager - Hourly Paid - Lancaster employer: Lounge Café Bars
Join the Lounge family in Lancaster, where we prioritise your growth and well-being with competitive pay, generous benefits, and a vibrant work culture. Enjoy perks like 50% off food and drinks, paid breaks, and opportunities for personal development in a supportive environment that celebrates teamwork and community engagement. With a focus on career progression and a fun atmosphere, Lounge is the perfect place to build a rewarding hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Hourly Paid - Lancaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research the Lounge family and understand our values and what makes us tick. Be ready to share how your experience aligns with our mission to create brilliant customer experiences. Show us your passion for hospitality!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Lounge.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows you’re keen and professional, which is exactly the kind of attitude we love at Lounge!
We think you need these skills to ace Assistant Manager - Hourly Paid - Lancaster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but a place where you can thrive and contribute.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with what we’re looking for, like team management and customer service. A tailored application shows us you’ve done your homework and are genuinely interested in joining our Lounge family.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to organise your thoughts and present them logically. Remember, we want to get to know you quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get familiar with the Lounge brand and its unique atmosphere. Visit a Lounge location if you can, and soak in the environment. This will help you understand their values and how you can contribute to maintaining that special vibe.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial in hospitality.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you overcame challenges in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in this field and what drives you to deliver exceptional service. This passion can set you apart from other candidates and show that you're a great fit for the Lounge family.
