At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Make a real impact in the community while developing your career in hospitality.
- Qualifications: Experience in hospitality and a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Kettering employer: Lounge Café Bars
Join a vibrant and dynamic team as the Head of Front of House & Hospitality in Kettering, where we pride ourselves on creating a welcoming atmosphere for both our customers and staff. With shared tips, paid breaks, and generous discounts from day one, we ensure that our employees feel valued and supported. Our commitment to personal development and career progression in a fast-growing business makes us an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Kettering
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management team can leave a lasting impression and might just land you an interview.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot assessments or trial shifts. Brush up on your front of house skills and be ready to demonstrate your passion for hospitality.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out from the crowd.
We think you need these skills to ace Head of Front of House & Hospitality in Kettering
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you've got experience supervising or leading a team, make it known! Use your application to showcase examples of how you've motivated others and contributed to a positive work environment. We’re looking for someone who can inspire their team to deliver brilliant service every shift.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the info you need about the role. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their Front of House operations and think about how your experience aligns with their mission to create a brilliant customer experience.
✨Showcase Your Passion
During the interview, let your passion for hospitality shine through. Share specific examples from your past roles where you’ve gone above and beyond to ensure customer satisfaction. This will demonstrate that you’re not just looking for a job, but that you genuinely care about the industry.
✨Be Detail-Oriented
Since attention to detail is crucial for this role, prepare to discuss how you manage details in a busy environment. Bring up instances where your meticulous nature has positively impacted service or team performance, showing that you never settle for second best.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to staff development or how they maintain high standards in customer service. This shows that you’re thinking ahead and are genuinely interested in contributing to their success.
