At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with great opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for people and service excellence.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Kendal employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Kendal, where your passion for hospitality will shine. With a strong focus on employee growth, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for career progression in a fast-growing business. Our supportive work culture prioritises team engagement and customer satisfaction, making it a rewarding place to develop your skills and make a real impact in the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Kendal
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've driven sales or improved team engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fantastic team!
We think you need these skills to ace Deputy/Assistant Manager in Kendal
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and customer service. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer base, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your People Skills
As an Assistant Manager, your ability to engage with both customers and staff is crucial. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will demonstrate your natural talent for hospitality and people management.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building and labour forecasts. Be prepared to talk about how you’ve used data to drive performance in previous roles, as this shows you’re detail-oriented and results-driven.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team engagement strategies or how they measure customer satisfaction. This not only shows your interest in the role but also gives you insight into the company culture and expectations.
