At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving sales.
- Company: Join a vibrant team at a fast-growing hospitality brand.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a community-focused venue where your leadership makes a difference.
- Qualifications: Experience in hospitality with strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager in Kendal employer: Lounge Café Bars
Join our vibrant team as an Assistant Taproom Manager in Kendal, where we prioritise a supportive work culture that values your contributions and fosters personal growth. Enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for career progression in a fast-growing business, all while being part of a community-focused environment that strives to deliver exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Kendal
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around team engagement and customer service.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers or improved team dynamics. This will highlight your natural talent for people management.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Assistant Taproom Manager in Kendal
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Taproom Manager role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned. This shows us that you’ve done your homework and understand what we’re looking for.
Highlight Your Team Management Skills:Since this role involves supporting the General Manager and engaging with the team, it’s crucial to showcase your leadership skills. Talk about how you've motivated teams in the past, handled challenges, and contributed to a positive work environment. We love seeing examples of how you’ve built strong relationships with your colleagues.
Keep It Clear and Concise:While we appreciate creativity, clarity is key in your written application. Make sure your points are easy to read and straight to the point. Avoid jargon and keep your language simple. This will help us quickly see why you’d be a great fit for our Lounge!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.
✨Showcase Your People Skills
As an Assistant Taproom Manager, you'll be managing a team and engaging with customers. Be ready to share specific examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Since driving sales is key, come prepared with ideas on how you could boost sales at their venue. Think about promotions, events, or customer engagement strategies that have worked for you before. This will show that you’re proactive and ready to contribute from day one.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their approach to team training or how they measure customer satisfaction. This not only shows your interest but also gives you a better understanding of the role and the company culture.
