At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant café chain that values community and teamwork.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality, strong people management skills, and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Kendal employer: Lounge Café Bars
Join our vibrant team as an Assistant Manager in Kendal, where we prioritise a supportive work culture that values your contributions and fosters personal growth. With competitive benefits like overtime pay, generous discounts, and opportunities for career progression, you'll thrive in an environment that celebrates teamwork and community engagement. Be part of a fast-growing business that not only serves great food and drinks but also invests in the well-being of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Kendal
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at cafés or restaurants. A friendly chat can lead to insider info and even a recommendation!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making a memorable impression.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit local cafés and restaurants, introduce yourself, and express your interest in working with them. You never know when they might need an Assistant Manager!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Assistant Manager - Café in Kendal
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the café scene shine through! Share experiences that highlight your enthusiasm for customer service and team engagement. We want to see how you make every shift a great one!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight relevant experience in managing teams, driving sales, and maintaining high standards. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We love a well-structured application that makes it easy for us to see why you’d be a great fit for our Lounge!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you’re familiar with the café's menu, values, and community involvement. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your passion for hospitality!
✨Be Ready to Discuss KPIs
Brush up on key performance indicators relevant to the role. Be prepared to discuss how you’ve used data to drive sales or improve customer satisfaction in previous positions. This will demonstrate your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the café’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
