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For Companies At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fun and dynamic team at Ilkley Lounges, where people make the difference.
- Benefits: Enjoy overtime pay, 50% off food and drinks, paid breaks, and 28 days holiday.
- Why this job: Be part of a community hub and make a real impact on customer experiences.
- Qualifications: Strong leadership skills and a passion for delivering excellent customer service.
- Other info: A fast-paced role with opportunities for personal growth and team engagement.
The predicted salary is between 28800 - 43200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of)
Assistant Manager - Ilkley employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Ilkley
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop in for a coffee and soak up the atmosphere. Chat with the team if you can; it’ll give you a feel for the place and show your genuine interest.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your unique style shine through. They want someone who can bring their own flair to the role, so don’t be afraid to be yourself.
✨Tip Number 3
Prepare some questions! Think about what you’d like to know about the team dynamics or how they handle customer feedback. It shows you’re engaged and ready to jump into the Assistant Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Assistant Manager - Ilkley
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Use a friendly tone and share what makes you unique – it’s all about being authentic!
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your experience in team management, customer service, and any relevant skills that align with our Lounge's vibe. We love seeing how you can fit into our culture!
Be Detail-Oriented: Remember, it’s all about the detail! Pay attention to your spelling and grammar, and ensure your application is well-structured. A polished application shows us you care about high standards, just like we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and values!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know what makes the Lounge special. Familiarise yourself with their menu, values, and customer service approach. This will show that you're genuinely interested and ready to contribute to the team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be supporting the General Manager and leading the team. Prepare examples of how you've successfully managed a team or handled difficult situations in the past. Highlight your ability to motivate others and maintain high standards.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you've gone above and beyond for customers in previous positions. Share specific stories that demonstrate your commitment to creating a welcoming environment and ensuring every customer leaves happy.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the Lounge's culture, team dynamics, and expectations for the Assistant Manager role. This not only shows your interest but also helps you determine if it's the right fit for you.
