At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy overtime pay, staff meals, discounts, paid breaks, and 28 days holiday.
- Other info: Achievable bonuses and shared tips create a rewarding team environment.
- Why this job: Be part of a fast-growing business with great opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management with a passion for people and excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Ilkley employer: Lounge Café Bars
Join our vibrant team in Ilkley as an Assistant General Manager, where you'll play a pivotal role in creating memorable experiences for our customers. We pride ourselves on a supportive work culture that values personal development and offers competitive benefits, including overtime pay, generous discounts, and a company pension scheme. With opportunities for career progression in a fast-growing business, you'll thrive in an environment that celebrates teamwork and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Ilkley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Managers. A friendly chat can often lead to opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a Lounge, Cosy Club, or Brightside location nearby, pop in and introduce yourself. Ask about potential openings and express your interest. Sometimes, being in the right place at the right time can make all the difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to our community-focused vibe.
We think you need these skills to ace Assistant General Manager. in Ilkley
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re keen on seeing how your background aligns with the responsibilities of the Assistant Manager role, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. This reflects your ability to maintain high standards, which is crucial for the role. A polished application shows us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Research their menu, customer service approach, and any recent news. This will help you demonstrate your passion for hospitality and show that you’re genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous roles in detail, especially your experience in managing teams and driving sales. Use specific examples to illustrate how you've successfully handled challenges in a bar or restaurant environment. This will highlight your suitability for the Assistant General Manager position.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you assess if this is the right fit for you.
✨Demonstrate Your People Skills
As an Assistant Manager, you'll be working closely with both staff and customers. Be prepared to share examples of how you've motivated a team or resolved customer complaints. Highlighting your people management skills will reassure them that you can maintain high standards and keep the team engaged.
