At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant hospitality brand focused on community and customer satisfaction.
- Benefits: Enjoy overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with great opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management with a passion for people and excellent attention to detail.
The predicted salary is between 30000 - 35000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Deputy/Assistant Manager in Huntingdon employer: Lounge Café Bars
As an Assistant Manager at our Huntingdon location, you'll thrive in a vibrant work culture that prioritises team engagement and customer satisfaction. With benefits like overtime pay, generous discounts, and opportunities for personal development, we are committed to fostering your growth in a fast-paced environment where your contributions truly matter. Join us to be part of a community-focused team that celebrates success and rewards hard work.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Assistant Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an informal chat, let your passion for hospitality shine through. Share your experiences and how you’ve made a difference in previous roles – it’ll help you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to team management and customer service. Think about specific examples from your past that highlight your skills in driving sales and maintaining high standards. We want you to walk in feeling confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly. Let’s make your dream job a reality together!
We think you need these skills to ace Deputy/Assistant Manager in Huntingdon
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re looking for someone with hands-on experience, so don’t be shy about detailing your responsibilities and achievements in those positions.
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. Use clear language and structure your application well. This will show us that you can handle paperwork and reporting with precision, which is key for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved team engagement. Highlight your experience in training and motivating staff.
✨Be Customer-Centric
Since customer satisfaction is key, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would handle feedback and ensure every customer leaves happy, as this aligns perfectly with the role.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like managing a busy shift or dealing with a difficult customer. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.
