At a Glance
- Tasks: Support the General Manager in running a vibrant taproom and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand known for its welcoming atmosphere.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a dynamic team and make a real impact in your local community.
- Qualifications: Experience in hospitality with strong people management skills.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Assistant Taproom Manager in Hexham, Northumberland employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and supported. As an Assistant Taproom Manager in Hexham, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development within a rapidly growing business. Join us to be part of a community-focused team that prioritises employee well-being and career progression, ensuring every shift is rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Hexham, Northumberland
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your passion for hospitality! Share specific examples from your past experiences that highlight your skills in customer service and team management. Let them see your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Taproom Manager in Hexham, Northumberland
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Specific About Your Skills:Make sure to mention your relevant skills and experiences that align with the Assistant Manager role. Talk about your experience with team management, customer service, and sales building. We appreciate when applicants can connect their past roles to what we’re looking for, so don’t hold back!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Use clear language and avoid slang, but feel free to inject a bit of your personality. We want to get to know the real you, so let your unique voice come through while still being respectful and polished.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining our team at Lounge, and we love that enthusiasm!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its values. Familiarise yourself with their menu, atmosphere, and what makes them special. This will help you demonstrate your passion for hospitality and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to motivate others and create a positive environment, as this is key to maintaining high standards.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to discuss how you've used data to drive sales or improve customer satisfaction in previous positions. This shows that you understand the business side of things and can contribute to the Lounge's success.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
