At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality, strong leadership skills, and a love for customer service.
The predicted salary is between 24000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality employer: Lounge Café Bars
Join a vibrant and dynamic team as the Head of Front of House & Hospitality in St Neots, where we pride ourselves on creating a welcoming atmosphere for both our customers and staff. With shared tips, paid breaks, and generous discounts from day one, we ensure that our employees feel valued and supported. Our commitment to personal development and career progression in a fast-growing business makes us an excellent employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opening that’s perfect for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management team can leave a lasting impression and might just give you a leg up when they’re hiring.
✨Tip Number 3
Be ready to showcase your skills! Prepare for potential on-the-spot interviews by brushing up on your knowledge of KPIs and best practices in hospitality. Being able to talk confidently about your experience will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you a better chance of landing that dream job in hospitality.
We think you need these skills to ace Head of Front of House & Hospitality
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership skills and how you’ve successfully managed teams in the past. We’re looking for someone who can inspire and motivate others, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their brands – Lounge, Cosy Club, and Brightside – and understand their unique selling points. This will show that you’re genuinely interested and ready to contribute to their mission of creating a fantastic customer experience.
✨Showcase Your Experience
Prepare to discuss your previous roles in hospitality, especially any supervisory or leadership positions. Highlight specific examples where you’ve improved customer satisfaction or streamlined operations. Use metrics if possible, like how you increased sales or improved team performance, to back up your claims.
✨Demonstrate Attention to Detail
Since the role requires excellent attention to detail, be ready to talk about how you ensure quality in service and operations. You might want to share a story about a time you caught a mistake before it affected a customer or how you maintain high standards in a busy environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about their approach to staff development, how they measure success in the role, or what challenges the team is currently facing. It shows you’re engaged and thinking about how you can fit into their plans.
