At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively lounge setting.
- Company: Join a fast-growing hospitality brand known for its community spirit and exceptional service.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic environment where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality with a flair for leadership and a love for customer service.
The predicted salary is between 27040 - 31200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Head of Front of House & Hospitality in Hampshire employer: Lounge Café Bars
At our New Milton Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With shared tips, paid breaks, and generous discounts from day one, we ensure that our staff feel appreciated while enjoying 28 days of holiday and opportunities for personal development in a rapidly growing business. Join us to be part of a community-focused team that thrives on delivering exceptional hospitality and making every customer experience memorable.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge and its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Head of Front of House & Hospitality, you'll need to demonstrate your ability to lead and inspire a team. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to creating memorable experiences for guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Head of Front of House & Hospitality in Hampshire
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating memorable experiences for customers!
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you're stepping up from a team member to a supervisory role, showcase your leadership potential. Talk about times when you've taken charge, motivated your team, or improved processes. We’re looking for someone who can inspire others and maintain our Lounge's brilliance!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to find all the info you need about the role. Plus, it shows us that you're keen and ready to join our fantastic team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what makes their lounges special. Research their menu, understand their customer service philosophy, and be ready to discuss how your experience aligns with their mission to create a welcoming atmosphere.
✨Showcase Your Leadership Skills
As a potential Head of Front of House & Hospitality, it’s crucial to demonstrate your supervisory experience. Prepare examples of how you've successfully led a team, handled challenges, and ensured customer satisfaction in previous roles. This will show them you’re ready for the next step.
✨Be Detail-Oriented
Since attention to detail is key in this role, come prepared to discuss specific instances where your meticulous nature made a difference. Whether it was improving service efficiency or enhancing customer experiences, highlight how your focus on detail has positively impacted your previous workplaces.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if this is the right fit for you and your career aspirations.
