At a Glance
- Tasks: Lead a vibrant team to create memorable experiences for customers in a lively café environment.
- Company: Join a fast-growing business known for its fantastic atmosphere and community focus.
- Benefits: Enjoy tips shared equally, paid breaks, staff meals, and 50% off food and drinks from day one.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a supportive team where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality with a flair for leadership and attention to detail.
The predicted salary is between 27040 - 31200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality, good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Front of House Café Supervisor in Hampshire employer: Lounge Café Bars
At our New Milton Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With shared tips, generous staff discounts, and a commitment to personal development, we ensure that our Front of House Café Supervisors not only thrive in their roles but also enjoy a fulfilling career path in the hospitality industry. Join us and be part of a community-focused team dedicated to delivering exceptional experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Supervisor in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching the Lounge brand and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be interacting with customers and staff all day. Role-play common scenarios with a friend or family member to boost your confidence and showcase your natural talent for hospitality.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during the interview, make sure they reflect your interest in the role and the team. This shows you're not just there for the job, but you want to contribute to making the Lounge a special place.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It gives you a better chance to stand out and shows your enthusiasm for the role right from the start.
We think you need these skills to ace Front of House Café Supervisor in Hampshire
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great customer experiences!
Be Detail-Oriented:As a Front of House Supervisor, attention to detail is key. Make sure your application is free from typos and errors. Use clear and concise language to demonstrate your ability to communicate effectively. Remember, we’re looking for someone who never settles for second best!
Highlight Your Leadership Skills:If you've got experience supervising or leading a team, make it known! Share examples of how you've motivated your team and contributed to a positive work environment. We want to see that you can support our management team and help maintain the brilliance of our lounges.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café and its values. Understand their menu, the atmosphere they create, and what makes them special. This will help you demonstrate your passion for hospitality and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous experience as a Supervisor or Team Leader. Prepare specific examples of how you've motivated your team, handled challenges, and ensured customer satisfaction. Highlight your attention to detail and how it contributes to a great customer experience.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you had to manage a busy shift or resolve a customer complaint. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
