At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively environment.
- Company: Join a fast-growing hospitality brand with a focus on community and teamwork.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Step into management and make a real impact in a fun, dynamic setting.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality is essential.
Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Head of Front of House & Hospitality in Hampshire, Ringwood employer: Lounge Café Bars
Join a vibrant and supportive team as the Head of Front of House & Hospitality in Ringwood, where your leadership will help create memorable experiences for our local community. We pride ourselves on a culture that values every team member, offering shared tips, paid breaks, and generous discounts from day one, alongside 28 days of holiday and opportunities for personal development in a rapidly growing business. With a focus on employee well-being and career progression, this is an excellent place to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Front of House & Hospitality in Hampshire, Ringwood
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for us to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and how you can lead a team.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've made customers happy in the past. We want to see that you genuinely care about creating a great experience for everyone.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Head of Front of House & Hospitality position.
We think you need these skills to ace Head of Front of House & Hospitality in Hampshire, Ringwood
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you’ve got experience as a Supervisor or Team Leader, don’t hold back! Use your application to showcase your leadership skills and how you've successfully managed teams in the past. We’re looking for someone who can inspire and motivate others, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all the necessary documents in one go. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their approach to hospitality and customer service, as well as their menu offerings. This will show that you’re genuinely interested in the role and can align with their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your supervisory skills and attention to detail. Think about times when you’ve successfully managed a team or improved customer satisfaction. Be ready to discuss how you can bring that experience to the Head of Front of House & Hospitality position.
✨Demonstrate Your Passion
Let your enthusiasm for hospitality shine through during the interview. Talk about what excites you about working in a front of house role and how you can contribute to creating a welcoming atmosphere. A genuine passion can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, opportunities for personal development, or how success is measured in the role. It shows you’re engaged and thinking about how you can fit into their culture.
