At a Glance
- Tasks: Support the General Manager in running a vibrant café and ensuring customer satisfaction.
- Company: Join a fast-growing café brand known for its amazing team and community spirit.
- Benefits: Enjoy staff food, 50% off meals, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic team where your passion for hospitality can shine.
- Qualifications: Experience in hospitality management and a flair for people management required.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Café in Glossop employer: Lounge Café Bars
At Glossop Lounge, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant Manager, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development in a rapidly growing business. Join us to be part of a community-focused team that values your contributions and offers a pathway for career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Café in Glossop
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in the café or lounge. Chat with the staff and customers to get a feel for the vibe. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare some solid examples of your past experiences. Think about times when you've driven sales, managed a team, or handled customer feedback. We want to hear how you’ve made a difference in previous roles, so have those stories ready to share!
✨Tip Number 3
Show off your passion for hospitality! During the interview, let your enthusiasm shine through. Talk about what excites you about working in a café environment and how you can contribute to making it the go-to spot for the local community.
✨Tip Number 4
Don’t forget to ask questions! This shows that you’re engaged and serious about the role. Ask about team dynamics, training opportunities, or how they measure success in the café. Plus, it gives you a chance to see if this is the right fit for you too!
We think you need these skills to ace Assistant Manager - Café in Glossop
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the café scene shine through! Share experiences that highlight your passion for delivering great customer service and managing a team. We want to see that you’re not just looking for a job, but that you genuinely care about creating a fantastic atmosphere for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter for this role. Highlight relevant experience in cafés or restaurants, especially any leadership roles you've had. We appreciate when applicants take the time to connect their skills with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary fluff. Remember, attention to detail is key, so proofread your application before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team! So, don’t wait – get your application in and let’s make some magic happen together!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Café Inside Out
Before the interview, make sure you research the café and its values. Understand their menu, customer service approach, and community involvement. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your ability to motivate others and create a positive atmosphere.
✨Demonstrate Your Sales Savvy
Be ready to discuss strategies you've used to drive sales and improve customer satisfaction. Think about specific KPIs you've met or exceeded in previous roles and how you can apply that knowledge to this position.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about their training programmes, team culture, or how they measure success. It shows you're engaged and serious about the role, plus it helps you assess if it's the right fit for you.
