At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a fast-growing hospitality brand with a focus on community and team spirit.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for career progression and shared tips across the team.
- Why this job: Be part of a dynamic team that values your passion for hospitality and personal growth.
- Qualifications: Experience in hospitality management and a flair for people management required.
The predicted salary is between 30000 - 40000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback.
You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant General Manager. in Glossop employer: Lounge Café Bars
At Glossop Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Assistant General Manager, you'll enjoy a range of benefits including generous staff discounts, paid breaks, and opportunities for personal development in a rapidly growing business. Our commitment to employee well-being is reflected in our enhanced maternity and paternity pay, along with emotional support through the Licenced Trade Charity, making us an exceptional employer in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager. in Glossop
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant General Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Get social! Follow the companies you're interested in on social media. Engage with their posts and show your enthusiasm for their brand. This can help you stand out when they see your name pop up during the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about specific examples from your past experience that showcase your skills in driving sales and maintaining high standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to connect directly with us.
We think you need these skills to ace Assistant General Manager. in Glossop
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Use keywords from the job description, like 'team engagement' and 'customer feedback', to show that you understand what we're looking for. This helps us see how your skills align with our needs and makes your application stand out.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be supporting the General Manager and leading the team. In your application, share examples of how you've successfully managed teams or projects in the past. We want to know how you motivate others and maintain high standards, so don’t hold back on those leadership stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and keen to join our team. So, get your application in and let’s make some magic happen together!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you know everything about the Lounge brand. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led teams or resolved customer issues in the past. Highlight your passion for hospitality and how you create a positive environment.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of sales building and labour forecasts. Be prepared to discuss how you've used data to drive performance in previous roles. This will demonstrate your analytical skills and attention to detail.
✨Prepare Questions That Matter
Interviews are a two-way street, so think of insightful questions to ask about the team culture, training opportunities, and how success is measured. This shows you're not just interested in the job, but also in contributing to the Lounge's success.
