Front of House Supervisor - Stratford-upon-avon
Front of House Supervisor - Stratford-upon-avon

Front of House Supervisor - Stratford-upon-avon

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
  • Company: Join a dynamic hospitality brand known for its supportive culture.
  • Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
  • Why this job: Be part of a fast-growing business with real opportunities for personal development.
  • Qualifications: Experience in hospitality and a passion for delivering excellent service.
  • Other info: Great staff parties, competitions, and emotional support available.

The predicted salary is between 24000 - 36000 £ per year.

Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!

It’s all about the bustle. You’ll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You’re all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you’ve got what it takes.

The Good Stuff

  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Christmas and Boxing Day off!
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business

What you’ll bring:

  • You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.

Front of House Supervisor - Stratford-upon-avon employer: Lounge Café Bars

At Lounges, we pride ourselves on creating a vibrant and supportive work environment where every team member plays a crucial role in delivering exceptional customer experiences. As a Front of House Supervisor in Stratford-upon-Avon, you'll enjoy fantastic benefits such as shared tips, generous discounts, and opportunities for personal development, all while being part of a fast-growing business that values your contributions and fosters career progression. Join us to be part of a community-focused team that celebrates hard work and dedication with exciting incentives and a fun workplace culture.
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Contact Detail:

Lounge Café Bars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Supervisor - Stratford-upon-avon

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

Tip Number 2

Practice your pitch! Be ready to talk about your experience and how it relates to the Front of House Supervisor role. Keep it engaging and show your passion for hospitality.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Front of House Supervisor - Stratford-upon-avon

Supervisory Skills
Team Leadership
Hospitality Knowledge
Attention to Detail
Communication Skills
Literacy Skills
Sales Building
Labour Forecasting
Paperwork and Reporting
Recruitment and HR
Customer Relationship Management
Self-Motivation
Ability to Work Under Pressure
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you’ve made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.

Be Detail-Oriented: Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.

Highlight Your Leadership Skills: As a Front of House Supervisor, you'll be leading a team, so don’t forget to showcase your leadership experience. Whether it’s managing a team or stepping up during busy shifts, share specific examples that demonstrate your ability to motivate and support others. We love seeing how you can bring out the best in your team!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it shows us that you’re serious about joining our team. Let’s make it happen!

How to prepare for a job interview at Lounge Café Bars

Know Your Stuff

Before the interview, make sure you’re familiar with the company and its values. Research their lounges, understand their menu, and be ready to discuss how your experience aligns with their mission of delivering brilliant service.

Show Your Passion for Hospitality

During the interview, let your enthusiasm for the hospitality industry shine through. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.

Demonstrate Leadership Skills

As a Front of House Supervisor, you'll need to lead by example. Be prepared to discuss your leadership style and provide examples of how you've motivated a team or handled challenges in a fast-paced environment.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest and helps you assess if it’s the right fit for you.

Front of House Supervisor - Stratford-upon-avon
Lounge Café Bars
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