At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - St Neots employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With competitive benefits like shared tips, generous discounts, and opportunities for personal development, we ensure that our team feels valued and empowered. Join us in St Neots, where your passion for hospitality will shine as you lead a dedicated team in delivering exceptional experiences to our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - St Neots
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Front of House Supervisor role. Highlight your passion for hospitality and any relevant achievements that show you're the right fit.
✨Tip Number 3
Show your enthusiasm during the interview! Smile, make eye contact, and engage with your interviewers. Let them see your energy and commitment to making every customer’s experience brilliant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Supervisor - St Neots
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers happy in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating a brilliant atmosphere!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:If you've got experience leading a team or stepping up in a busy environment, shout about it! Use specific examples to demonstrate how you’ve motivated others and tackled challenges. We’re looking for someone who can set the pace and inspire the team, so make sure we know you can do that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our Lounge family right from the start!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the Front of House Supervisor role. Familiarise yourself with the company’s values and what makes their lounges special. This will help you show your passion for hospitality and how you can contribute to their brilliant team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead from the front. Prepare examples of how you've successfully managed a team or handled challenges in a fast-paced environment. Highlight your ability to motivate others and maintain high standards, as this is key to making every customer leave happy.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in reporting KPIs or ensuring smooth operations. This will demonstrate that you’re the kind of person who never settles for second best.
✨Engage and Build Rapport
Good communication skills are essential for this position. Practice engaging with your interviewers as if they were your team. Ask questions about their experiences and share your own stories. Building rapport will not only make you memorable but also show that you can connect with both customers and colleagues.
