At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Penrith employer: Lounge Café Bars
At our Penrith Lounge, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. With competitive benefits like shared tips, generous discounts, and opportunities for personal development, we ensure that our staff not only thrive in their roles but also enjoy a fulfilling career in hospitality. Join us to be part of a community-focused team that celebrates success together, making every shift a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your experience in hospitality and how you can lead a team to success. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It’s all about making a great first impression, so show them you mean business and are ready to lead from the front.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that not everyone does!
We think you need these skills to ace Front of House Supervisor - Penrith
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers feel special in previous roles.
Be Detail-Oriented:We’re all about the details, so make sure your application reflects that! Double-check for any typos or errors, and ensure your CV is neatly formatted. A polished application shows us you care about quality.
Highlight Your Leadership Skills:As a Front of House Supervisor, we want to see your leadership potential. Use your application to showcase any past experiences where you’ve led a team or taken charge during busy shifts. We love a proactive attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at the Lounge. We can’t wait to hear from you!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of the Front of House Supervisor role. Familiarise yourself with the company’s values and what makes their lounges special. This will help you show your passion for hospitality and how you can contribute to their brilliant team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead from the front. Prepare examples of how you've successfully managed a team or handled challenges in a fast-paced environment. Highlight your ability to motivate others and maintain high standards, as this is key to ensuring every customer leaves happy.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, demonstrate your understanding of KPIs and how you’ve used data to improve service or sales in previous positions. This will show that you’re not just about the hustle, but also about achieving results.
✨Engage and Build Rapport
Good communication skills are essential. Practice engaging with your interviewer as if they were a member of your team. Ask questions about the company culture and express your enthusiasm for being part of the local community. Building rapport can set you apart from other candidates.
