At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Kettering employer: Lounge Café Bars
As a Front of House Supervisor at our Kettering Lounge, you'll be part of a vibrant team dedicated to creating memorable experiences for our customers. We pride ourselves on a supportive work culture that values personal development, offering competitive benefits like shared tips, paid breaks, and generous discounts from day one. With opportunities for career progression in a fast-growing business, you'll find a rewarding environment where your passion for hospitality can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Front of House Supervisor role. Highlight your passion for hospitality and any relevant skills that make you a great fit.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the team at Lounge.
We think you need these skills to ace Front of House Supervisor - Kettering
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Tailor Your Application:Don’t just send out the same application everywhere! Tailor your CV and cover letter to highlight the skills and experiences that match what we’re looking for in a Front of House Supervisor. Mention specific examples that relate to our job description, so we can see why you’d be a brilliant fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our Lounge family right from the start!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its lounges. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their unique atmosphere.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated or managed a team. Highlight how you set the pace and ensured everyone delivered their best, as this aligns perfectly with what they’re looking for.
✨Emphasise Attention to Detail
In hospitality, the little things matter. Be ready to discuss how you maintain high standards in service and operations. Bring up specific instances where your attention to detail made a difference, whether it was in customer service or managing KPIs.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the lounge is the right fit for you.
