At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand known for its brilliant atmosphere.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality with a passion for delivering exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Bangor employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With competitive benefits like shared tips, generous discounts, and opportunities for personal development, we ensure that our team members feel valued and empowered. Located in Bangor, you'll be part of a dynamic community-focused team that celebrates success together, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Bangor
✨Tip Number 1
Get to know the Lounge vibe! Before your interview, pop into the Lounge and soak up the atmosphere. Chat with the staff, observe how they interact with customers, and get a feel for the team dynamics. This will help you tailor your approach and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've led a team or tackled challenges in a busy environment. We love seeing candidates who can demonstrate their ability to motivate others and keep things running smoothly under pressure.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on your knowledge of key performance indicators relevant to the hospitality industry. We want to hear how you’ve used data to improve service or sales in your previous roles. It shows you’re detail-oriented and committed to excellence!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t forget to follow us on LinkedIn and Instagram to stay updated on all things Lounge!
We think you need these skills to ace Front of House Supervisor - Bangor
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share any experiences that highlight your passion and how you’ve made customers feel special in previous roles.
Be Detail-Oriented:We’re all about the details, so make sure your application reflects that! Double-check for any typos or errors, and ensure your CV is neatly formatted. A polished application shows us you care about quality.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team. Use your application to showcase any past leadership experiences, whether it’s managing a team or taking charge during busy shifts. We want to see your supervisory potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company and its lounges. Familiarise yourself with their menu, values, and what makes them special. This will show your genuine interest and help you connect your experience to their unique vibe.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to motivate others and maintain high standards.
✨Be Customer-Centric
Since customer satisfaction is key, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your passion for hospitality and your commitment to making every customer leave happy.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
