At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving sales.
- Company: Join a vibrant team at a fast-growing hospitality brand.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a community-focused environment where your leadership makes a difference.
- Qualifications: Experience in hospitality with strong people management skills.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Brand Management Assistant in Faversham, Kent employer: Lounge Café Bars
Join a vibrant and dynamic team as a Brand Management Assistant in Faversham, where your passion for hospitality will shine. With a strong focus on employee growth, we offer extensive training opportunities, competitive benefits including overtime pay, generous discounts, and a supportive work culture that values your contributions. Be part of a fast-growing business that prioritises community engagement and personal development, making every shift rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Management Assistant in Faversham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Brand Management Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their values and goals. Show them that you're not just another candidate, but someone who genuinely cares about making their Lounge the go-to spot for the community.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows that you're enthusiastic about the role and appreciate the opportunity to chat with them.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your passion for hospitality right from the start.
We think you need these skills to ace Brand Management Assistant in Faversham, Kent
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in bars or restaurants. We’re looking for specific examples of how you've driven sales or engaged with teams, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate good literacy skills, so make sure your writing is clear and free from jargon. This will help us see your attention to detail right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the role. Familiarise yourself with the responsibilities of an Assistant Manager, especially around team engagement and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Brand Management Assistant, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. This will highlight your people management skills and passion for hospitality.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used data to drive sales or improve team performance in previous roles. This shows that you can think analytically and contribute to the business's success.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for personal development, or how they measure success in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
