At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a community focus.
- Benefits: Enjoy overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Achievable bonuses and tips shared equally across the team.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Assistant Nightshift Manager in Faversham, Kent employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Nightshift Manager in Faversham, where your passion for hospitality will shine. With a strong focus on employee well-being, we offer fantastic benefits including overtime pay, generous discounts, and opportunities for personal development in a fast-growing business. Our supportive work culture fosters team engagement and career progression, making it the perfect place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Nightshift Manager in Faversham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Nightshift Manager roles. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your passion for hospitality and team management.
✨Tip Number 3
Show off your skills! If you get the chance, bring along examples of your past successes in driving sales or improving customer satisfaction. Numbers speak volumes, so don’t shy away from sharing your achievements!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Assistant Nightshift Manager in Faversham, Kent
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Nightshift Manager role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned. This shows us that you’ve done your homework and are serious about joining our team!
Highlight Your People Skills:As an Assistant Manager, you'll be working closely with both the team and customers. Make sure to emphasise your people management skills in your application. Share examples of how you've engaged and motivated teams or handled customer feedback effectively. We love seeing candidates who can connect with others!
Keep It Clear and Concise:While we appreciate creativity, clarity is key in your written application. Keep your language straightforward and avoid jargon. Make it easy for us to see your qualifications and enthusiasm at a glance. And remember, applying through our website is the best way to ensure your application gets noticed!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and the specifics of the Assistant Nightshift Manager role. Brush up on your knowledge of hospitality best practices, sales strategies, and team management techniques. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a people manager, it’s crucial to demonstrate your ability to engage and motivate a team. Prepare examples of how you've successfully managed teams in the past, handled customer feedback, or driven sales. This will highlight your experience and passion for hospitality.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing staff during a busy shift. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
