At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Join a vibrant team at a popular local Lounge with a focus on community.
- Benefits: Enjoy staff food, discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Achievable bonuses and shared tips create a rewarding work environment.
- Why this job: Be part of a fast-growing business with opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Assistant Manager - Nights in Faversham, Kent employer: Lounge Café Bars
Join our vibrant team as an Assistant Manager in Faversham, where we pride ourselves on creating a welcoming atmosphere for both staff and customers. With competitive benefits like overtime pay, generous discounts, and opportunities for personal development, you'll thrive in a supportive work culture that values your contributions and encourages career progression. Be part of a fast-growing business that is dedicated to making every shift enjoyable and rewarding for the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Nights in Faversham, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings for Assistant Manager roles. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a Lounge or similar venue that you love, don’t wait for them to post a job. Pop in, chat with the team, and express your interest. Sometimes, the best jobs are filled before they even hit the job boards!
✨Tip Number 4
Apply through our website! We’ve got loads of great opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our fantastic team. Don’t miss out on your chance to shine!
We think you need these skills to ace Assistant Manager - Nights in Faversham, Kent
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Relevant Experience:Make sure to showcase any previous roles you've had in restaurants, bars, or cafes. We’re keen to see how your background aligns with the responsibilities of an Assistant Manager, so don’t hold back on those details!
Be Detail-Oriented:Since we value attention to detail, ensure your application is free from typos and errors. This reflects your ability to maintain high standards, which is crucial for the role. A polished application shows us you mean business!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Brush up on their menu and any recent news about them. This shows you’re genuinely interested and helps you connect your experience to their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve motivated staff, handled conflicts, or improved customer service. Be ready to share these stories!
✨Be Customer-Focused
Since customer satisfaction is key, think of specific instances where you’ve gone above and beyond for customers. Highlight your approach to gathering feedback and how you’ve used it to improve service. This will demonstrate your commitment to creating a great experience.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you assess if this is the right fit for you. Plus, it makes for a more engaging conversation!
