At a Glance
- Tasks: Lead a vibrant team to create an amazing dining experience in our new Lounge.
- Company: Join one of the UK's most successful restaurant groups with a unique culture.
- Benefits: Enjoy overtime pay, 50% off food, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in restaurant management and a passion for customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Locations
General Manager - New Opening - Farnham employer: Lounge Café Bars
Join our vibrant team at the new Lounge in Farnham, where we prioritise a supportive work culture and employee growth. With fantastic benefits like overtime pay, generous discounts, and opportunities for career progression, you'll thrive in an environment that values your unique management style and dedication to creating memorable experiences for our guests. Plus, enjoy the excitement of our renowned staff parties and community-focused atmosphere, making this not just a job, but a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - New Opening - Farnham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at the Lounge. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your unique style shine through. Share your vision for the Lounge and how you plan to lead your team. Remember, they’re looking for someone super-brilliant, so don’t hold back!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various scenarios in the restaurant environment. Brush up on your knowledge of KPIs and customer service strategies, as these will likely come up during your chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow us on LinkedIn and Instagram to stay updated on all things Lounge!
We think you need these skills to ace General Manager - New Opening - Farnham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our Lounge.
Tailor Your Application:Make sure to customise your application for the General Manager role. Highlight your relevant experience in managing teams and delivering great customer service, as this is what we’re really looking for!
Show Your Passion:We love people who are passionate about hospitality! In your application, share why you’re excited about this opportunity and how you can contribute to making our Lounge a fantastic place for both staff and customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting new opening in Farnham.
How to prepare for a job interview at Lounge Café Bars
✨Know the Brand Inside Out
Before your interview, make sure you research the restaurant group thoroughly. Understand their values, menu offerings, and what makes them unique. This will not only help you answer questions confidently but also show your genuine interest in becoming part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your management style. Share specific examples of how you've successfully trained and motivated teams in the past. Highlight any KPIs you've managed and how you’ve driven results through effective leadership.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about challenges you've encountered in previous roles, especially in a bar or restaurant setting, and how you resolved them. This will demonstrate your ability to think on your feet and manage a busy environment.
✨Emphasise Customer Satisfaction
Since customer happiness is key, be ready to discuss how you've ensured great service in your previous roles. Share stories that illustrate your commitment to customer satisfaction and how you’ve handled feedback, both positive and negative, to improve the dining experience.
