At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups with a fun, inclusive culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
- Why this job: Be part of a dynamic team and make a real impact in your local community.
- Qualifications: Experience in hospitality management and a passion for delivering excellent customer service.
The predicted salary is between 28000 - 35000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Locations
Assistant Manager - New Opening - Farnham employer: Lounge Café Bars
Joining our new Lounge in Farnham means becoming part of a vibrant team within one of the UK's most successful restaurant groups. We pride ourselves on a supportive work culture that values personal development, offering competitive benefits like overtime pay, generous discounts, and a unique staff party experience. With opportunities for career progression and a focus on employee well-being, this is an exciting place to grow your hospitality career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - New Opening - Farnham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier for you to showcase your personality during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Manager role.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a brilliant experience for every guest.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or growth opportunities within the company. This shows you're genuinely interested and helps you assess if it's the right fit for you too.
We think you need these skills to ace Assistant Manager - New Opening - Farnham
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share your experiences and what makes you excited about working in a restaurant environment. We want to see that spark!
Be Detail-Oriented:Since we value high standards, make sure your application reflects that. Pay attention to grammar, spelling, and formatting. A polished application shows us you care about the details, just like we do in our lounges.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Assistant Manager role. Highlight relevant experience and skills that match what we're looking for. It’ll make you stand out from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Inside Out
Before your interview, make sure you research the Lounge brand thoroughly. Understand their values, menu offerings, and what makes them unique in the restaurant scene. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is crucial for the role.
✨Demonstrate Your Attention to Detail
The job requires high standards and attention to detail. Be ready to discuss how you maintain quality in service and operations. You could share specific instances where your attention to detail made a difference, whether in training staff or ensuring customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about challenges you've faced in previous roles and how you overcame them. This will showcase your resilience and readiness for the fast-paced environment at the Lounge.
