At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 28000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant!
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Front of House Supervisor - Saffron Walden in Essex employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With competitive benefits like shared tips, generous discounts, and opportunities for personal development, we ensure that our team members feel valued and empowered to grow within our fast-paced, community-focused business. Join us in Saffron Walden, where your passion for hospitality will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Saffron Walden in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Front of House Supervisor role. Highlight your passion for hospitality and any relevant achievements that show you're the right fit.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join the team at Lounge!
We think you need these skills to ace Front of House Supervisor - Saffron Walden in Essex
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for our customers.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your experience aligns with what we’re looking for. We appreciate a polished application!
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so don’t forget to showcase any previous leadership experience. Whether it’s managing a team or taking charge during busy shifts, we want to know how you’ve stepped up in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you understand the role of a Front of House Supervisor inside out. Familiarise yourself with the company’s values and what makes their lounges special. This will help you demonstrate your passion for hospitality and show that you’re the right fit for the team.
✨Show Off Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've successfully managed or motivated others in the past. Think about specific situations where you’ve overcome challenges or improved team performance – this will highlight your ability to lead from the front.
✨Be Detail-Oriented
Attention to detail is key in this role. During the interview, mention how you ensure high standards in service and operations. Bring up any experience you have with KPIs or reporting, as this will show you can keep track of performance and maintain the brilliance of the lounge.
✨Engage and Build Rapport
Good communication skills are essential, so practice engaging with your interviewer. Ask questions about the team and the lounge culture, and share your thoughts on how to create a welcoming environment. This will not only show your interest but also your ability to connect with others, which is crucial in hospitality.
