At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and managing daily operations.
- Company: Vibrant lounge brand focused on community and team engagement.
- Benefits: Overtime pay, staff meals, 50% off food and drinks, and 28 days holiday.
- Other info: Enjoy shared tips, bonuses, and emotional support through the Licenced Trade Charity.
- Why this job: Join a fast-growing business with great opportunities for personal development and career progression.
- Qualifications: Experience in hospitality management and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
Benefits include:
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Taproom Manager in Essex employer: Lounge Café Bars
As an Assistant Taproom Manager in Southend-on-Sea, you'll thrive in a vibrant work culture that prioritises team engagement and customer satisfaction. With benefits like overtime pay, generous discounts, and opportunities for personal development, you'll be part of a fast-growing business that values your contributions and supports your career progression. Join us to make a meaningful impact in the local community while enjoying a rewarding and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Taproom Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in bars or restaurants. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've made customers happy or how you've motivated your team – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a place you’d love to work at, don’t wait for them to post a job. Pop in, chat with the staff, and express your interest. Sometimes, a face-to-face interaction can make all the difference.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Assistant Taproom Manager in Essex
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you’ve made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Taproom Manager role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us that you’ve done your homework and are serious about joining our team.
Highlight Your Team Management Skills:As an Assistant Manager, you’ll be supporting the team, so it’s crucial to showcase your people management skills. Talk about how you’ve engaged and motivated teams in the past, and any training or development initiatives you’ve led. We want to know how you can help us maintain high standards and keep the team happy!
Keep It Clear and Concise:While we love a good story, make sure your application is clear and to the point. Use bullet points where necessary and avoid long-winded sentences. This will help us quickly see why you’d be a great fit for the role. And remember, apply through our website for the best chance of getting noticed!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and what they stand for. Brush up on their menu and any recent news or events related to the business. This shows that you’re genuinely interested and have done your homework.
✨Showcase Your People Skills
As an Assistant Taproom Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your passion for hospitality and how you create a welcoming environment.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, come prepared to discuss your experience with sales building, forecasts, and any relevant paperwork. Think of specific instances where you’ve used data to drive results and improve team performance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
