At a Glance
- Tasks: Support the General Manager in running a vibrant Lounge and ensuring customer satisfaction.
- Company: Join a dynamic hospitality brand known for its amazing team culture.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a fun, fast-paced environment where your leadership can shine.
- Qualifications: Experience in hospitality management and a passion for people.
The predicted salary is between 25000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be doing it your way. Brilliant!
It's all about the detail. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got this.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring:
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Extremely driven and relentless at overcoming challenges or obstacles. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Good communication skills with the ability to build rapport and trust. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Assistant Manager - Saffron Walden in Essex employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where every team member is valued. As an Assistant Manager in Saffron Walden, you'll enjoy fantastic benefits such as overtime pay, generous discounts, and opportunities for personal development, all while being part of a community-focused team that celebrates success together. With a commitment to high standards and a culture that encourages individuality, you'll find a rewarding career path that allows you to shine in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Saffron Walden in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Lounge and other similar brands on social media. Engage with their posts and share your passion for hospitality. This not only shows your interest but also helps you stay updated on any job openings they might post.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think about how you can showcase your unique approach to maintaining high standards and driving sales in your previous roles.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and being part of something special at Lounge.
We think you need these skills to ace Assistant Manager - Saffron Walden in Essex
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since we value high standards, make sure your application reflects that attention to detail. Double-check for any typos or grammatical errors, and ensure your CV and cover letter are well-structured. This is your chance to show us that you can maintain the same level of excellence we expect in our lounges.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to the Assistant Manager role at Saffron Walden. Highlight relevant experience and skills that match the job description. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team. So, don’t hesitate – get your application in and let’s see if you’re the perfect fit for our Lounge!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the Lounge atmosphere. Visit the location if you can, and observe how the team interacts with customers. This will help you understand their culture and give you insights to discuss during the interview.
✨Showcase Your People Skills
As an Assistant Manager, you'll be managing a team and engaging with customers. Prepare examples of how you've successfully led a team or resolved customer issues in the past. Highlight your ability to build rapport and trust, as this is key in hospitality.
✨Be Ready to Discuss KPIs
Brush up on your knowledge of key performance indicators relevant to the role. Be prepared to talk about how you've used data to drive sales or improve customer satisfaction in previous positions. This shows you're detail-oriented and results-driven.
✨Bring Your Unique Flair
The job description mentions that how you achieve high standards is unique to you. Think about what makes your management style special and be ready to share your ideas on driving sales and team engagement. This will demonstrate your creativity and passion for the role.
