At a Glance
- Tasks: Lead a vibrant team to create unforgettable customer experiences in a lively atmosphere.
- Company: Join a fast-growing hospitality brand known for its community spirit and supportive culture.
- Benefits: Enjoy tips shared equally, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you!
- Why this job: Be part of a dynamic team where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality with a flair for leadership and a love for customer service.
The predicted salary is between 27040 - 31200 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy.
Because of your brilliant supervision, you're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Emotional and practical support via the Licenced Trade Charity
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
A natural talent and passion for hospitality, good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Experienced Front of House Supervisor in Essex, Harlow employer: Lounge Café Bars
At Lounges, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As an Experienced Front of House Supervisor in Harlow, you'll enjoy a range of benefits including shared tips, paid breaks, and generous discounts across our brands, all while being part of a community-focused team dedicated to delivering exceptional service. With ample opportunities for personal development and career progression in a fast-growing business, you'll find that your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Front of House Supervisor in Essex, Harlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at lounges or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show up in person! If you’re eyeing a specific lounge, pop in during quieter hours. Introduce yourself to the management team and express your interest in the Supervisor role. A face-to-face interaction can leave a lasting impression.
✨Tip Number 3
Prepare for the interview by knowing the lounge inside out. Familiarise yourself with their menu, values, and community involvement. This shows you’re genuinely interested and ready to contribute to their brilliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Experienced Front of House Supervisor in Essex, Harlow
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you genuinely care about creating great experiences for customers!
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Supervisory Skills:If you've got experience as a Supervisor or Team Leader, make it front and centre in your application. Talk about how you've supported your team and contributed to a positive work environment. We’re looking for someone who can lead with confidence and inspire others!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and experiences in a way that aligns perfectly with what we’re looking for. Let’s get your application in!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Lounge
Before the interview, do your homework on the company. Familiarise yourself with their values, menu, and what makes their lounges special. This will show your genuine interest and help you connect your experience to their unique atmosphere.
✨Showcase Your Supervisory Skills
Be ready to discuss specific examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate others, manage shifts, and ensure customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Attention to Detail
As a Front of House Supervisor, attention to detail is crucial. Prepare to talk about how you maintain high standards in service and operations. Bring up any experiences where your keen eye for detail made a difference, whether in reporting KPIs or ensuring a smooth service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, opportunities for personal development, or how they measure success in the role. This shows you're not just interested in the job, but also in contributing to the team's success.
