At a Glance
- Tasks: Welcome guests and create a vibrant atmosphere while serving food and drinks.
- Company: Join a fun and dynamic team at a popular lounge brand.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Why this job: Be part of a lively environment where your personality shines and customers leave happy.
- Qualifications: Bring your energy and passion for hospitality; we’ll teach you the rest!
- Other info: Great opportunities for personal development and career progression in a fast-growing business.
The predicted salary is between 11 - 16 £ per hour.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them — and you'll be one of them. As a Front of House Team Member, you're a natural when it comes to making people feel welcome and comfortable. You can read each customer. If there's someone with their head in their laptop just wanting a quiet coffee, or a group birthday celebration here for cocktails, tapas and good times, you can effortlessly adapt your style and approach for each. You'll work with management and the entire team, delivering 14 great shifts to make sure that every customer leaves happy. Which they tend to do. Because of your natural skills.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
- Bags of energy, your own personality - and we can teach you the rest!
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
Bar and Waiting Team - Epsom employer: Lounge Café Bars
Contact Detail:
Lounge Café Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team - Epsom
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your people skills! Since this role is all about making customers feel welcome, think of examples from your past where you've done just that. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A little effort goes a long way in showing you're serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our awesome team right from the start!
We think you need these skills to ace Bar and Waiting Team - Epsom
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and energy. Remember, we’re all about making people feel welcome and comfortable, just like you would with our customers.
Tailor Your Application: Make sure to tailor your application to the role of Front of House Team Member. Highlight any relevant experience in hospitality or customer service, and share specific examples of how you've made customers feel special in the past. We love a good story!
Keep It Clear and Concise: While we love a good read, keep your application clear and to the point. Use bullet points if needed, and make sure your key skills and experiences stand out. We’re busy too, so help us see why you’d be a great fit quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our team spirit!
How to prepare for a job interview at Lounge Café Bars
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your natural charm shine through. Share stories that highlight your hospitality skills and how you connect with customers.
✨Know the Company Culture
Do a bit of homework on the company’s vibe. Understand what makes Lounges special and be ready to discuss how you can contribute to that atmosphere. Mention specific aspects of their culture that resonate with you.
✨Demonstrate Adaptability
Since the role requires adapting to different customer needs, prepare examples of how you've successfully adjusted your approach in past roles. This could be anything from handling a quiet coffee customer to managing a lively birthday celebration.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.