At a Glance
- Tasks: Lead a vibrant team to ensure every customer leaves happy and satisfied.
- Company: Join a fast-growing hospitality brand with a fun and supportive culture.
- Benefits: Enjoy tips, paid breaks, 50% off food and drinks, and 28 days holiday.
- Other info: Great opportunities for personal development and career progression await you.
- Why this job: Be part of a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in hospitality and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
Lounges are pretty special places, and what makes them so special are the brilliant people who run them. As Supervisor, you'll be supporting the management team to maintain that brilliance, delivering 14 great shifts with the team to make sure that every customer leaves happy. Which they tend to do. Because of your brilliant supervision. Brilliant! It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It's not a job for the faint hearted, but you know you've got what it takes.
The Good Stuff
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Christmas and Boxing Day off!
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
What you'll bring:
- You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn and Instagram @thelounges.
Locations
Front of House Supervisor - Epping employer: Lounge Café Bars
At Lounge, we pride ourselves on creating a vibrant and supportive work environment where our Front of House Supervisors can thrive. With shared tips, generous staff discounts, and a commitment to personal development, we ensure that every team member feels valued and empowered. Join us in Epping, where your passion for hospitality will be celebrated, and enjoy the unique opportunity to grow within a fast-paced, community-focused business.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor - Epping
✨Tip Number 1
Get to know the company culture! Before your interview, check out our social media and website to see what we're all about. This will help you connect with us during the chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Front of House Supervisor, and don’t forget to highlight your passion for hospitality!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining our brilliant team at the Lounge.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Front of House Supervisor - Epping
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is well-structured. We appreciate candidates who take the time to present their information clearly and professionally.
Highlight Your Leadership Skills:As a Front of House Supervisor, you'll be leading a team, so it's important to showcase any leadership experience you have. Whether it’s managing a shift or training new staff, share specific examples that demonstrate your ability to motivate and guide others. We love seeing candidates who can lead from the front!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us that you’re keen on joining our team at Lounge, which we absolutely love!
How to prepare for a job interview at Lounge Café Bars
✨Know the Lounge Vibe
Before your interview, get a feel for the atmosphere of the Lounge. Visit if you can, or check out their social media to understand their style and customer interactions. This will help you align your answers with their values and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured customer satisfaction, as this is key to the role.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, mention specific instances where your attention to detail made a difference, whether it was in service quality, reporting, or managing KPIs. This will demonstrate that you understand the importance of maintaining high standards.
✨Prepare Questions About Growth
Show your ambition by asking about personal development opportunities within the company. Inquire about how they support career progression and what the next steps might be for someone in your position. This not only shows your interest but also your long-term commitment to the Lounge.
