At a Glance
- Tasks: Support the General Manager in delivering exceptional customer experiences and driving team engagement.
- Company: Join a vibrant and growing hospitality brand with a focus on community.
- Benefits: Enjoy competitive pay, staff meals, discounts, paid breaks, and generous holiday allowance.
- Other info: Great opportunities for personal development and career progression in a fast-paced environment.
- Why this job: Be part of a dynamic team where your passion for hospitality can shine and grow.
- Qualifications: Experience in hospitality management with strong people skills and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team, delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the Lounge from rotas and team engagement to customer feedback. You'll be involved with driving sales, team retention, training, customer service and maintaining high standards. You never settle for second best and you make it your mission for your Lounge to be the place to go for the local community.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- Company pension scheme
- Long service awards
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting. Good literacy skills alongside excellent attention to detail to support reporting on KPIs. Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales. Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
Locations
Deputy/Assistant Manager in Epping, Essex employer: Lounge Café Bars
Join a vibrant and dynamic team as an Assistant Manager in Epping, where your passion for hospitality will shine. We offer a supportive work culture with opportunities for personal development and career progression, alongside fantastic benefits such as overtime pay, generous discounts, and a company pension scheme. Be part of a community-focused environment that values your contributions and rewards your hard work with achievable bonuses and shared tips.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy/Assistant Manager in Epping, Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, be yourself and let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've driven sales or improved team engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our community-focused Lounge.
We think you need these skills to ace Deputy/Assistant Manager in Epping, Essex
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion and how you've made a difference in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role. Highlight relevant skills and experiences that align with the job description, like team engagement and driving sales. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon that might confuse us. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Lounge Café Bars
✨Know Your Stuff
Make sure you’re familiar with the company’s values and what they stand for. Research their menu, understand their customer service philosophy, and be ready to discuss how you can contribute to making the Lounge the go-to spot in the community.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed staff, handled conflicts, or improved team engagement in previous roles. This will show that you’re not just a manager, but a people person too.
✨Be Ready to Discuss KPIs
Since the role involves reporting on KPIs, brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to talk about how you’ve used data to drive sales or improve customer satisfaction in past positions.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
